Get Rent Back Flat Justice home RRO Rent Repayment Order Advice
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Get Rent Back Flat Justice home RRO Rent Repayment Order Advice is a website of Flat Justice Community Interest Company, a not-for-profit organisation helping tenants and ex-tenants of unlicensed properties. We want to help other tenants Get their Rent Back!



Many properties in the UK, especially London, need a licence to be let out legally. Licensed properties have to comply with strict Health, Safety and Fire regulations. But often landlords don't bother: it's expensive, it's a hassle and it opens properties up to inspection by the Local Authority. Also there have been very few convictions of landlords for not licensing. That means there's a lot of sub-standard and downright dangerous properties out there.

A landlord that lets an unlicensed property is committing an offence. Actually, a criminal offence.

Recent legislation now means you can apply to Get your Rent Back if you find you have been living in a property that should have been licensed but wasn't.

In order to get your rent back you need to make a  RENT REPAYMENT ORDER (RRO) application. For more detail on RRO's look here

How we can help you...

We give you enough information on this site to help you make an RRO application yourself: the DIY route. See here. We also offer FREE email and telephone support throughout the application process: please see our contact info here


We can represent you in an application on a "No-Win-No-Fee" basis (see Terms & Conditions):

  • we will pay for your application fee and hearing fee upfront (£300)

  • we will fill out the paperwork and gather the evidence, putting it all in the correct format

  • we will attend the Case Management Conference for you

  • we will submit the evidence bundles (5 copies in lever arch files)

  • we will negotiate for you in a settlement agreement (if both parties want to avoid the hearing) and keep you informed of the progress

  • we will attend the hearing tribunal and argue your case for you against the landlord and before the judges

  • to cover our costs we will make a charge of 20% of your RRO award. You do not pay any fee if there is no RRO award or settlement agreement. The fee is deducted after the award or settlement payment has been received. No win no fee! (see Terms and Conditions).

This service helps to fund our free advice and support our public awareness campaigns.









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